MBA - Business Analysis, Manager - 2022

Business Analysis Manager

As a Business Analysis Manager at Capital One, you will apply your strategic and analytical skills to major company challenges. You'll team with world-class professionals to develop and test strategies that ultimately impact the bottom line. And you will do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation. You will join passionate and talented people across the company to meet customers where they are and positively impact their lives. You can join Capital One as a Business Analysis Manager focusing on different business areas within the company, including those below:

• Consumer credit

• Small-business credit

• Small-business banking

• Retail banking

• Commercial banking

• Auto lending

• Risk

As part of the MBA class, you will go through Capital One’s professional development program, which includes:

• A cohort-based experience with mentorship, networking activities, and meaningful interactions with senior leadership

• Experiential training focused on strategic problem-solving, credit, and cutting-edge analytics

• Coaching to support your growth as a leader and help you think about shaping a career at Capital One

Key responsibilities may include, but are not limited to - 

• Strategy: Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory demands. Develop, implement new product/pricing strategies for various lending products; lead product level modeling/analytics

• Leadership: Own initiatives and drive towards results, making decisions and taking actions that are in the best interests of Capital One overall. Motivate those around you to do the same. Coach and mentor associates with goal of developing and retaining talent; may manage 1-2 analysts

• Partnership: Work closely with colleagues across Capital One, including IT, Sales, Operations, Finance, and others, to drive improvement in quality, volume, service, and profitability

• Marketing: Lead direct-to-consumer marketing efforts for select products, and strategic intent for products distributed through the retail channel. Build targeted insights to inform the design and development of new customer experiences, as well as breakthrough technology and concepts designed to deliver on new go-to-market strategies

• Credit Risk: Drive step-change improvements in credit performance by connecting drivers of future consumer credit trends to historical behavior, creating risk models, and testing hypotheses using rigorous monitoring and analysis

• Execution: Manage and sequence delivery of business intent, build business requirements and execute against the product strategy. Oversee multiple projects and programs concurrently

Key skills include, but are not limited to - 

• Strategic and analytic orientation: A track record of analytic decision making and problem solving. Conceptual thinking skills complemented by strong quantitative orientation, given that a large part of the business is based on rigorous analytic marketing and credit risk management

• Team player and people leader: Ability to build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise. He/she should foster innovation, drive critical decisions, hold business partners accountable, and be able to consistently deliver results

• Strong communication and influence skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal, and negotiation skills

• Clear results orientation: Displays an intense focus on achieving both short and long term goals. He/she should be able to drive and execute an agenda in an uncertain and fluid environment

• Strong business judgment, leadership, and integrity: A tenacious decision-maker bringing a healthy and competitive, yet responsible, approach to business

Basic Qualifications:

• Current student of a 2-year MBA program graduating between May 2022 and August 2022 (must be completed prior to start date)

• At least 2 years of business strategy, operations, military, customer service, or start-up experience

Preferred Qualifications:

• At least 2 years of experience in analysis

• At least 2 years of experience in financial services or consulting

• At least 2 years of experience in people leadership

Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.