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Product Development Program Associate - 2020

Apply now Job ID R79874 Date posted Jul. 16, 2019 Location Richmond, Virginia; Plano, Texas
West Creek 2 (12072), United States of America, Richmond, Virginia

At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.                                               

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Product Development Program Associate - 2020

 In our 25 years as a founder-led public company, Capital One has grown from a small, credit card start-up that pioneered the use of predictive modeling into one of the largest, fastest-growing, and most dynamic financial technology companies.  At Capital One, we believe great products create value for customers, positively impact our bottom line, and are powered by cutting edge technology.  We’ve helped transform cities and communities by attracting incredibly talented associates with the audacity to think they can change the world and the humility to understand they need a whole lot of help to make it happen. 

If you’re interested in Capital One and a development program that enables you to create a strong foundation by building new products that are grounded in customer research, business strategy, data and tech best practices, then the Product Development Program is a great place to begin your career journey.

As part of the Product Development Program, you’ll take part in:

  • Hands-on experience in two distinct roles over two years

  • Consistent, meaningful interaction with senior leadership and mentors

  • Experiential education weeks focused on leadership development, challenging strategic problem-solving exercises, and extensive networking activities

As a Product Manager at Capital One, you’ll be at the heart of shipping new products and driving innovation on platforms that delight and improve the experiences of our external and internal customers, expanding our reach into new spaces and impacting the bottom line on a daily basis. This role will challenge you to understand and manage tradeoffs between customer needs, business strategy, and technology.  You will work closely with expert designers, developers, business analysts and data scientists in an agile, collaborative environment that values your insight, encourages you to take on new responsibilities, promotes continuous learning, and rewards innovation. 

In your role, you will:

  • Manage a sprint team to ship, scale, and improve products that delight our customers and position our company for substantial growth. You’ll define product direction and prioritization of features, actively manage a backlog, make trade off decisions, and clear impediments for your team. 

  • Own the success and life cycle of features for your product and/or platform, setting its strategy and driving prioritization decisions toward improvements. You will test and learn your way to something new while taking into account business strategy, market analysis, user feedback, analytics and technology best practices.

  • Partner with experts to craft and drive long-term business strategy. You will strive to solve the right problems and steer away from the wrong ones by deeply understanding our business, developing customer empathy, and integrating multiple streams of data. 

  • Collaborate with internal partners. You will rally your team to deliver your vision while participating in relevant governance and risk forums and building strong relationships with diverse stakeholders. 

  • Learn from your network of developers, designers, analysts, data scientists, customers and other subject-matter experts and leverage them to build cutting-edge products.

The Ideal Candidate Would Be: 

  • Curious. You ask why, you explore, and you're not afraid to voice your unique perspective or crazy idea. You are comfortable with being given ambiguous problems and are fueled by a hunger to learn and constantly seeking new challenges.

  • Do-er. You tend to take action, try things, and sometimes you fail. You can get around roadblocks and stay focused on your goals. You are well organized and are up for learning how to juggle multiple deliverables while always utilizing data analysis, technology, and human centered design to understand how the product you are creating affects your customer.

  • Fearless. Big, undefined complex problems don't frighten you. You enjoy analyzing a problem from all angles to come up with a well-rounded solution.

  • Passionate & Customer Focused. You empathize with those around you and care about their success, as you bring people together around what’s possible. You have the desire to connect with our customers, both internal and external, to deliver products that will have meaningful impact. 

  • Communicator & Influencer. You always keep the people around you in the loop and are excited to communicate complex ideas clearly to make sure your co-workers understand the “why” behind their work and their key priorities.

  • Team player. You thrive in an energetic and collaborative team environment. You can rally disparate groups with different motivations to pursue a common goal. Your tendency is to put others before yourself to help get the best results.

  • Innovator. You have an entrepreneurial spirit with an aptitude and interest in learning to build new products and platforms with tech solutions and want to understand how they work at an atomic level.

Basic Qualifications:

  • Bachelor’s degree or higher obtained between December 2018 and August 2020

At this time, Capital One will not sponsor a new applicant for employment authorization for this position. 

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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